Sandesh Tours & Travels

Me and my family do not recommend Sandesh Tours and Travels. The Force Tempo Traveller KA-54-5071 given by them was in very pathetic condition. The seat covers were torn off. The window panels wear broken. The floor and windows were very dirty. The curtains were filthy. I have uploaded photos of the same vehicle. Also, there was lot of rattling sound inside the vehicle which was very disturbing to everyone. The vehicle was not at all like the photos shared by them during booking and photos posted on their website. We had booked a Tempo Traveller for 3 day family trip on 11-Aug-2019 from Bangalore to Chikmangaluru. The booking was done about 2 weeks in advance. During booking we had specifically told him to give a comfortable vehicle in very good condition because we had 4 senior citizen guest traveling with us. He assured that all his vehicles are of luxury quality and he also shared some good photos of the vehicle on WhatsApp. So, we were impressed by the photo and we confirmed the booking by paying token amount. On the day of trip, early morning at 5:30 AM, when the tempo traveller arrived for pickup, we were shocked to see that the condition of the vehicle was very poor and pathetic. We called the owner to tell about the vehicle condition. He was very insensitive to our concerns. We tried to reason with him and reminded him about what we spoke at the time of booking. He had said that all his vehicle are in good condition, neat and clean. If he had assured to send a comfortable vehicle, then it is so unprofessional to send such a pathetic vehicle. He replied to us by saying, "Don't teach me how to run travel business. This is the only vehicle available now because of rains. There is no where written that you will get same vehicle as shown in photos" We told him that we are not expecting same vehicle but at least the quality of vechile must good, which you are promising to customer because we are paying for the good quality of service. He was not ready listen any further. So, me and my family will not recommend Sandesh Tours and Travels for following reasons. 1. The vehicle given by them was in very pathetic condition because of which we had an unpleasant journey from Bangalore to Chikmangaluru. 2. We paid high amount and in return the quality of actual vehicle given to us was not even close to what they talked on phone, what photos they showed to us during booking and what they have put on their website. 3. They did not even care about customers feelings while talking to them and do not consider that the basic condition of the vehicle must be good, so that, customers can have comfortable trip.

Hi , I booked a 4days and 3nights tour package (Mysore - ooty - coonoor) from Sandesh Tours and Travels. This package included everything car with a with a driver who knows these places very well , hotels and lodging in those places and other taxes and fares. This trip was a very nice trip our driver is polite and humble and he showed all well known places of Mysore,ooty and coonoor and we visited all those places and we enjoyed a lot. So, I suggest if someone planning for any trip please contact once Sandesh Tours and Travels once because this people is doing a great a job, affordable price for tour packages, no payment problems are at all. People are very nice if you have any problem during trip you can contact them , definitely they will solve. At last, I can say My trip was very successful for me and my family they enjoyed a lot, If possible next time also we will book tour package from Sandesh tour and travels. Thank You Sandesh Tours and Travel wish u all the best !!

We had booked a force traveller for a family trip and overall it was a pleasant experience. Sandesh was patient enough to explain everything in detail and he was quick to respond to any queries I had. Vehicle was pretty decent and driver was well experienced and well behaved. I would book with Sandesh travels again for my future trips

The guy who speaks on this number doesn't know how to interact with customer. May be they provide good cabs but after talking to him i cancelled the plan to hire vehicle from this agency itself.

Trip was planned as per our requirement. The driver knew the way and I felt safe with his driving skills. Car was pretty comfortable, clean and well maintained. The driver was polite and professional and I had a very good trip. Thank you...

I recently took a trip to Mangalore and I have no complaints. The driver knew the way and I felt safe with his driving skills. Also, Sandesh was always available whenever I called him and addressed my concerns. The vehicle was clean and well maintained, the driver was polite and professional and I had a very good trip. Thank you!

I came here to give a 5-star review for a great car I hired with driver for a reasonable price from Sandesh tours & travels with outstanding service. Driver (Babu) was very friendly nature. He was able to speak good Telugu and has suggested us very nice spots on the way which was not even the part of our tour itinerary. We felt very safe and very looked after. I highly recommend Sandesh Tours & travels, for their awesome service and good work. We hope to see you all again. Thank you.