Athulya Assisted Living, Kasavanahalli - Premium Senior Care Facility in Bangalore

I had taken home care services from Athulya for my ailing dad. Within few days they arranged the staff and the entire process of registration and service initiation was very smooth. Their staff is extremely polite, well trained as they certainly could provide well care to my dad who was in critically ill state. I would like to mention about Ms. Rupalatha who was the coordinator for us, was extremely supportive and empethetic towards us. She managed staff  arrangement and the replacement in a very prompt manner, that during the tenure not even for a day we had to manage without the staff.

We have tried both KSV and Whitefield branches for a relative with Parkinson's. Athulya is not designed for elderly with any ailments that require support for feeding, grooming, walking and other daily activities. The nurses and caregivers have no SOPs/checklist prescribed, so they are clueless as to their actual work. Middle management are wholly unqualified and do no supervision. They are mainly engaged in superficial conversations with residents and their visitors, merely giving an impression of care while having no idea how to provide compassionate care. A few examples of the shoddy service quality despite the high prices they charge: 1. It took ringing the call button several times and over 30 minutes before someone came to feed my relative. 2. My relative had a dizzy spell. She was told doctor was not available. We were not informed either. 3. Basic things like laundry collection and housekeeping required us calling 3 times from abroad. 4. The caregivers are here for work experience certificate, so there is high churn, and they lack training. So you are at the mercy of the caregiver's individual commitment and capabilities. While we had clearly said our relative will need help with dentures, the caregiver assigned declined as she had never done it before. Unless their management is fixed, avoid this place. It also took 4 weeks of follow up to even get the discharge summary and our refundable deposit. Under their "corporate" hood, the place is complete chaos!

Recently availed home care for my father. Overall experience is very good. Ms Rupalatha was very supportive and managed entire thing seemless. Clinical executive Naveen is also very honest, well behaved person. He provided medicine in timely manner. Overall very good experience

Doctor Keerthi Raj was extremely professional, polite, and knowledgeable. He treated my aged father with great love and care. He not only took his BP and sugar readings but also offered valuable words of encouragement. He explained how to manage emergency situations until medical help arrives. We are truly grateful for his compassion and guidance—my father is feeling much better now."

I had taken home care services from Athulya for my mother. Within a few hours, they arranged for the care taker, Piyali. I would like to thank Ms. Rupalatha, who co-ordinated with us and made sure we got good service. I would definitely recommend Athulya Assisted Living.

I had visited Athulya Bangalore prior to bringing my mother over from USA. My wife and I loved it and we were right: The entire place is maintained with extreme care and cleanliness. My mother was cared for with utmost sincerity and affection. Leelabhati who cared for my mother addressed her as "amma" and fed her every day as if my mother was her own. Malathi was extraordinary in coordinating everything and keeping me up to date whenever I contacted her from USA. Dr Sindhu tolerated my impatience politely when I was overly anxious about my mother health. I was provided with daily updates of my mother's vitals. I was even assisted by Pandi from finance in many ways including local banking, etc. which were outside the scope of Athulya's services. My mother became one of the Athulya's family and everyone knew my mother and loved her till her passing on July 1, 2023. Athulya and especially Leelabathi will always remain in my heart because many of the staff including Dr Sindhu and she were next to my mother's bedside at Manipal Hospital till her last sigh as she had given my mother last drop of water when I was in fact in USA. I reached Athulya 2 days later to perform the last rites. A chapter in my life has closed with some consolation - Athulya is part of it. Thank you Athulya.

Worst and horrible experience with Atulya management and the way they deceive patient family and get them trap with all false promises. They deploy resource with not the right skillset, when we needed Nursing cum care taker they assigned a person with barely caretaker experience, poorly trained resource. Keep in mind it is not the problem with the nursing staff but the issue is with the Coordinator who did an extremely poor coordination. It is problem with management and they do not care for customer and their staff. They treat their staff very badly. Never ever go to them if you really care for your family and waste your money.