Oliva Clinic HSR Layout, Bangalore: Laser Hair Removal, Acne Scar, PRP, Hair Loss, Pigmentation & Skin Whitening Treatments

The worst experience ever!! Took 3.5 hrs for the therapist to do laser for just face underarms and bikini !! Therapist burnt my daughter's forehead despite telling her that the laser was burning her skin and she did not reduce the frequency. People kept coming inside the room multiple times thereby invading my daughter's privacy. The machine kept stopping intermittently. The Manager Tejaswini was trying to cover up and defending her staff but did not really empathize or take any action, then when I asked her to escalate the issue to head office, she simply stopped responding to my msgs. My daughter had burn marks and I shared pics with customer care ( I had to call their hotline myself to complain) and emailed as well but absolutely no response from anyone. I've never dealt with such a bad organization before. Paid 51k for 4 laser sessions and extremely unhappy that I wasted my money on a clinic like this that does not care for customers. Tejaswini was super sweet n nice while making me book the package but then just ghosted me when I raised this issue and never responded or called back to check. The dermatologist herself admitted that 3.5 hrs is way too long but Tejaswini was defending even that. She was trying to tell me their machines are very advanced and hence they shut down or some such crap. Never heard such nonsense before. They even made my daughter wait for another 30 min when she wanted to raise this issue with doctor after the procedure. Pls stay away. Sharing pics 3 days post laser, u can see the burn crusty marks on the forehead.

Akanksha - I’ve got my full body laser session done by Akanksha. She is very quick and knowledgeable about the process. Very good at what she does. She made me feel comfortable throughout the session. Overall a very nice experience. Would like her to take the rest of the sessions as well

Very bad experience, I paid so much for my treatment but they have no appointments generally, either I have to wait one or more month or they will give me some weird time on a weekday which is not possible for working people. They charge so much they should not give such bad experience. And even in clinic they generally make you wait for 30-40 mins, so what is even the point of appointments.

This clinic provides exceptional care and attention to detail. The staff creates a welcoming and comfortable atmosphere from the moment you arrive. Their expertise and professionalism are truly commendable, making every visit a positive experience. I highly recommend this clinic for anyone seeking top-notch skincare. They truly go above and beyond to ensure patient satisfaction.

One of the smoothest consultation experience. Dr Prakruthi K N explained everything in a timely and calm manner. From walking me through the acne or any underlying issues, treatment which are needed or not. It was very thorough. Sampreeti was really professional, friendly and put the patient at ease throughout the entire process.

Very nice staff and experienced doctors. Thank you Dr. Prakruthi for taking time to explain everything in detail and listening to all the complaints. Akaksha was very attentive through out the procedure for laser hair removal and made it pleasant. and Tejaswi made the billing and the procedure go smooth and nicely.

"Highly Recommend!" I consulted Dermatologist for tanning and dullness on my face. She was very professional, listened patiently, and explained everything clearly. The treatment plan was customized and effective — I noticed visible improvement in just a few weeks. The clinic is clean, staff are friendly, and overall a great experience!