Bikezo.in

This is one of the worst platforms I’ve come across. You charged ₹800 just to inspect the bike, only removing four screws in the process. The technicians behaved in an unprofessional manner and clearly need proper training on how to treat customers respectfully. If there were an option to give half a star or zero stars, I would gladly choose that. *No Response After Email Request—Extremely Unprofessional Service* After being instructed to send an email to the provided support ID, I’ve waited 6 full days with no reply or acknowledgment. I even attached a screenshot for reference, yet there's been complete silence from their team. I strongly urge other customers to reconsider using this platform. Based on my experience, it's the worst service I’ve encountered. If you need assistance, you're better off visiting local shops, where at least you're treated with basic respect and responsiveness.

I recently used Bikezo’s doorstep service for my Bajaj Avenger 220cc, expecting a professional experience based on reviews. Unfortunately, it was disappointing. Requested fixes included shock absorber oil leak, chain sprocket replacement, carburetor cleaning, engine oil change, rear indicator replacement, and general servicing. The bike was taken to their HSR Layout workshop, but: No updates until I followed up, and delivery was a day late. Oil leak remained, chain sprocket seemed unchanged, and bill was ₹9,238 without prior approval. Local mechanic confirmed tyres hadn’t been removed, casting doubt on whether parts were replaced. Fuel tank returned almost empty, despite ₹350 petrol earlier. Pickup/drop person wasn’t wearing a helmet. Overall, poor communication, lack of transparency, and questionable service left me dissatisfied.

⚠️ FRAUD COMPANY – WORST EXPERIENCE WITH BIKEZO & EXECUTIVE RAHUL ⚠️ Yesterday, my bike met with an accident, and I contacted a company called BIKEZO for assistance. It turned out to be one of the worst customer service experiences I’ve ever had. I initially spoke to a person named Rahul, explained the entire situation in detail, and he said he would assign a technician within 10 minutes. That was the end of our conversation — no proper update or follow-up from his side. Later, I got a call from a technician named Mr. Syed — and I must say, he was extremely polite, humble, and helpful. He visited my location, checked the bike, and gave me a proper quotation. As a responsible customer, I reviewed the quotation and planned accordingly. Since I had important office work today in Electronic City, I informed Rahul that I’d prefer to proceed with the service tomorrow. That’s when everything went downhill. Suddenly, Rahul’s tone completely changed. He started demanding visiting charges, even though: He never informed me about these charges during the first call (which he should have, as a professional service provider). I was still in discussion and had not canceled the service, just postponed it by one day. When I questioned him politely, he became extremely rude and even used abusive language. Despite Syed being professional, Rahul’s behavior was unacceptable, unprofessional, and downright abusive. ⚠️ He forced me to pay the visiting charges, without any transparency or prior communication My suggestion to Others: I strongly advise everyone reading this: DO NOT go with BIKEZO. They are not transparent, and people like Rahul spoil the entire customer experience. Request to BIKEZO Management: Take immediate action against this person Rahul. You are running a customer service–based company — having such rude and dishonest employees will ruin your reputation completely

Had a great experience getting my bike serviced. The team was incredibly friendly and helpful, did top-quality work, and ran the shop like pros. Commendable organization with efficient people."

Experience: I recently visited the to check out the Suzuki Access 125, and I must say, the experience was top-notch. The staff was friendly, knowledgeable, and very patient in answering all my queries. They walked me through the features of the Access 125 in detail and even arranged a test ride without any hassle. The scooter itself was impressive – smooth engine performance, comfortable seating, and great mileage. The latest model has a stylish look and feels very refined. I especially liked the digital-analog console and the ample under-seat storage. The entire booking process was transparent and quick. I appreciated how they explained the finance and insurance options clearly, without pushing unnecessary add-ons. Delivery was on time, and the vehicle was well-prepped and clean. Overall, a great experience. Highly recommended if you're looking to buy a Suzuki Access 125! Let me know if you’d like the review customized for a specific showroom name or location!

I reached out to them for flat tyre repair at home service they asked me for location and I updated with it later they connected me with the technician and he asked the details but said he might not repair puncture. I tried calling bikezo again and multiple times as well but got no response or they could have informed prior that they can’t fix punctures. The service is pathetic and i suggest to get alternative options for the services than going ahead with bikezo.

Detail the quality of the work performed, such as engine oil replacement, air filter cleaning, brake adjustments, chain lubrication, and overall bike condition after service. Mention if the service was completed within the promised timeframe. Were any parts replaced? If so, did you receive the old parts, and were they genuine replacements?