Ride N Repair

I am writing to share my negative experience with Raid and Repair and strongly advise against using their bike repair services. I encountered several issues that I believe you should be aware of before entrusting your bikes to them. I found poor reviews regarding the quality of their bike repairs. In my case, after I declined a service, some spare parts went missing. Additionally, the manager exhibited rude and arrogant behavior, and I found their customer support to be lacking in responsiveness. The charges were unjustifiably high, and there was a lack of clarity in their billing. Based on my experience, I strongly advise against entrusting your bikes to them for repair.

I am extremely disappointed with the quality of service provided. Despite being assured that the issue causing the noise had been resolved, no real fix was implemented. The problem reappeared in less than a month, clearly showing that it was only temporarily addressed. To make matters worse, duplicate products were added—this is completely unacceptable. More alarmingly, the brake pads provided turned out to be duplicate. This isn’t just poor service; it’s a serious safety hazard that could endanger both the vehicle and human lives. It was shocking to witness a hammer being used during the process. Please do not choose such services just because of a busy schedule—it’s simply not worth the risk. Honest and review based on the service received.

These ppl are not cheaters they are looter. 3 month back they charged me 2500 rupees for my bile service after 3 month when i visit the nearby garage mechanic told me sir very less engine oil is there. I will add picture also for refrence. Bike total km driven in 3 month was 1000 km. They also changed my battery . So please be aware and give for service nearby infront of your eyes.

Service That Costs Peace of Mind! I booked a bike service through Ride n Repair for doorstep service. The booking was fine and their local partner called me quickly. He convinced me to give the bike for pickup, saying they can wash it at their facility which is not possible in doorstep service. The plan agreed was service with engine oil included. But at the time of delivery, the service guy asked for almost double the amount, claiming extra charges. When I told him oil was already included, he kept arguing. I then asked to connect with Ride n Repair executive who finally agreed on the original amount. Even after that, the service guy again demanded extra saying spark plug and brake oil were changed. He didn’t give me an invoice either. I mailed Ride n Repair asking for the invoice but even after 3 days there is no response. Overall, the experience was very bad. Better to go with your trusted local mechanic instead of such services. Ride n Repair may have a good platform but they have no control on their local service partners.

Overview: Overcharged, Unprofessional behaviour and ask to replace best parts that no need to change, time wasting. Useless customer service. Details: I have book a slot for 12:30 the mechanic arrived at 03:00 and took more than a hour than a promised time, they told me to service at my home, but they took that bike with them, after that I have clearly told them to do not change the Oil or any part of bike, but the mechanic removed the oil before my confirmation and call me to add new oil, as there is no way I agree to do it. Later they again call me and told that breakpads need to replace but a couple of days ago I did change them, so I asked him are you sure he again said yes, but then I deny to change. After that they said rear chain pocket and bearings need to change but there no as such issue in my bike as its only a year old vehicle and up to serviced on Yamaha authorized service centre only. This my first tirm after market wrost experience. I cannot recommend it to any one else.

My 2 wheelers was not starting so we called Ride and Repair.. the mechanic came without even trying to start the vehicle they directly opened and started telling problems and the cost of repair will be around 5000 so we denied and they changed us 850 without doing anything. After that there is sound is vehicle and oil leakage is there.. It's very disappointing such disgusting service you are providing. PFA pic

DO NOT USE THIS SERVICE. Worst experience, absolutely unprofessional people both the customer service and mechanics they hire. They do not value customers at all. They are rude and inefficient. Customer care folks don't pick up calls or help sort out any issue, they block the user's number when you try to call them. Would recommend no one use their service. Details: Booked a bike service on 13th August for my bike which was not starting, the assigned mechanic did not show up, he randomly assigned someone else who came and checked the bike and said it has to be taken to a nearby service centre. We told them very clearly not to do any repair before asking us. They called back and mentioned some exorbitant amount that would cost for the repair. We told them very clearly not to do any repair and just bring the bike back. The mechanic asks us to pay 1500 Rs for towing charges, which is ridiculous as we saw him ride the bike while taking it away from our location. Despite multiple attempts to call the customer care and get clarity, we did not get any support or any doubts cleared, in fact customer care manager blocked our number while the Mechanic continued to harass us to pay the amount after bringing the bike back to us which he rode, not towed. We had to pay a standard amount just to get the mechanic off our backs as he was getting extremely rude and unprofessional and claiming repairs when we clearly told them not to do anything. No proof or any receipts were provided despite us asking multiple times. We were just sent some random images of them having opened the bike. This is the worst service we have experienced, sincerely hope no one uses their service, they scam people like its no one's business.