Customer Reviews
★★★★★
Royal Brothers - Bike Rentals - Whitefield - ICICI Bank - Bangalore has a rating of 4.3
out of 5 based on over 962
reviews on Google
Pros:
1. Most the bikes are available.
2. Executive are very friendly.
3. Easy Process.
Cons:
1. Bikes are not maintained properly, I know multiple use the bikes I feel regular servicing is is done. If you get good condition bike then you're in luck.
2. Same for helmets, Most of the helmet doesn't have visor or safety belt.
Praveen Kumar (☆ 3/5)
Good condition Meteor 350. Enjoyed the ride to Lepakshi. The back seat is a pain.
Akash Das (☆ 5/5)
Worst experience ever they provide bike which is not in good how customers will know about condition of bike.And we are facing multiple issues with the bike like engine overheat,gear system now working properly and then tyre got flatted they simply told it is customer responsibility not on us.I want to ask one thing what is there responsibility.wrost experience ever
Shivam Kansal (☆ 1/5)
They wont check the vehicle properly. Booked & taken activa 6g vehicle from 3/8/24 to 10/8/24. Experience was so pathetic.
Totally disappointed and suffered with that vehicle. Self start was not working for that vehicle. They told to use with kick start. They didnot replace another vehicle.For ladies its very difficult to put center stand of 100kg vehicle and kick start. My leg got injured because of that kick start.
Whenever i raise complaint they ask us to come to store location. If vehicle not starting how it is possible to come. Hardly vehicle worked only for 70 km..Poor customer support. With continues complaint,on 9/8/24 one person came and replaced the battery which is of no use since next day is the return date.
Spent nearly 3k for one week. But no use of that vehicle since it was not starting. They refused to refund the money. So pathetic service. Better avoid the service.
Bharti R (☆ 1/5)
The vehicle power and performance was good. But too much vibrations all the time. That alone made the ride a bit uncomfortable. Rest all were good. Good communication at the pickup location by the employees.
Karthi (☆ 5/5)
The service is good but expensive. They wasted a lot of time just to upload the license documents on the website. However, when I requested cancellation, they immediately approved the license and other documents.
Shubham Soni (☆ 3/5)
The overall experience until booking the bike is great. Seamless user experience is selection of the bike, tariff details and etc. once you book the bike the services are not up to the mark. Especially with the Hoodi circle branch near icici bank. Really pathetic service and unresponsive. The emergency number which has been given to me , they don’t receive that call. Most of the time it’s not reachable or else switched off. While picking and dropping off I called atlest 20 times and every time it’s a long ring and then disconnect. When I asked the guy at the centre he said they don’t know whose number is that. I know it’s a working number as I spoke one time with that person as luckily he picked the phone once. I called customer care as I thought I would be late as I was stuck in traffic they said call the service centre guy and let them know but it’s the way I expected no response over phone. You guys need to improve your customer service for sure.
Sabyasachi Sahoo (☆ 3/5)
Address
Royal Brothers - Bike Rentals - Whitefield - ICICI Bank - Bangalore is located at ICICI Bank Basement, Near Dominos Pizza Hoodi, Circle, ITPL Main Rd, Whitefield, Bengaluru, Karnataka 560048, India
Phone
The phone number of Royal Brothers - Bike Rentals - Whitefield - ICICI Bank - Bangalore is +91 77956 87594
Business Hours
Monday: 08:30–20:30
Tuesday: 08:30–20:30
Wednesday: 08:30–20:30
Thursday: 08:30–20:30
Friday: 08:30–20:30
Saturday: 08:30–20:30
Sunday: 08:30–20:30
