Sai Bikes - Hero MotoCorp
My experience with Sai Bikes - Hero MotoCorp was unfortunately quite disappointing. While the showroom itself appeared clean and organized, the customer service was significantly lacking. I felt overlooked and the staff seemed disinterested in addressing my questions about available models and financing options.
The after-sales support, based on what I’m hearing, also appears problematic. Several reviewers mentioned delays and unresolved issues with their electric bikes, including motor malfunctions and charging problems. I would suggest researching other Hero MotoCorp service centers before committing to Sai Bikes for long-term maintenance.
Information about bike dealer in Bangalore - Sai Bikes - Hero MotoCorp
- Delivery
- In-store pick-up
- Cheques
- Credit cards
- Debit cards
- Google Pay
- NFC mobile payments
Customer Reviews
Sai Bikes - Hero MotoCorp has a rating of 4.1 out of 5 based on over 3015 reviews on Google
Totaly waste and worst service in hero Sai showroom and negligence our rating is 0, I'm bike number is ka04kr5376 vehicle service totaly bad impression is bad so another hero service center to better this showroom compaire management systems don't care customer problems
It was a lovely experience. I buyed newly Xoom 125. Eshwar - the sale executive. He help me alot and I am very much happy with the support.
I had high expectations for my electric bike delivery, but unfortunately, the experience was far from worst. The delivery was delayed. When the bike finally arrived, after 135km ( 2 days later) there was a motor issue but the staff was beating around the bush telling us that it is some sensor issue. We knew it was the motor which went bad. We had issues in fast charging too. They knew that the bike had a problem but didn't inform us. After paying full cash to we r still struggling with the bike. We had settled the amount at one number afters they started demanding more for the same. I think this is the worst experience we had after purchasing from this HERO outlet. Please don't purchase any vehicles from here. Customer service was also unhelpful in resolving my concerns, giving vague responses instead of clear solutions. For a purchase of this value, I expected more professionalism and care in handling.
If there was an option to give negative stars I would give. Had the worst experience here. Their service is really really bad. We came here and nobody attended to us. They are not willing to sell the vehicles at all. While talking about the vehicle the attend lady told us to check at other places and it’s fine. As this was near we booked the vehicle. It was supposed to be delivered on Sunday. They even called us on Saturday and told us to come early as they will be closing by 1:30. We came and we waited for more than 3 hours they didn’t even provide us water we had a kid with us. On the day of booking they told us one price and we paid it. Now while delivery they are saying the charges have increased. Like how is that fair on our end. Had the worst worst experience here. Please don’t come here to buy. I’d like to file a complaint on this because the staff behaviour is also very rude.
ಸಾಯಿ ಹೀರೋ ಶೋರೂಂ ಪೀಣ್ಯ ಈ ಶೋ ರೂಂ ನಲ್ಲಿ ಯಾರು ವಿದ ಎಲೆಕ್ಟ್ರಿಕಲ್ ವೆಹಿಕಲ್ ಯಾರು ತಗೋಬೇಡಿ ಇಲ್ಲಿ ವೆಹಿಕಲ್ ತಗೊಳೋವರೆಗೂ ಒಂಥರಾ ಇರ್ತಾರೆ ತಗೊಂಡು ಆದಮೇಲೆ ಒಂಥರಾ ರೆಸ್ಪಾನ್ಸ್ ಮಾಡ್ತಾರೆ ನಾನು ಎಲೆಕ್ಟ್ರಿಕಲ್ ವೆಹಿಕಲ್ ತಗೊಂಡು ಒಂದು ವರ್ಷ ಆಯ್ತು ತಗೊಳೋಕು ಮುಂಚೆ ಅಥರ್ ಚಾರ್ಜಿಂಗ್ ನಲ್ಲಿ ಗಾಡಿ ಚಾರ್ಜ್ ಆಗುತ್ತೆ ಅಂತ ಹೇಳಿದ್ರು ತಗೊಂಡು ಮೊದಲು ಎರಡು ತಿಂಗಳು ಅಥರ ನಲ್ಲಿ ಚಾರ್ಜಿಂಗ್ ಆಯ್ತು ಆಮೇಲೆ ಇಂದ ಚಾರ್ಜಿಂಗ್ ಆಗ್ತಾ ಇಲ್ಲ ಶೋ ರೂಮ್ ಗೆ ಹೋಗಿ ಕೇಳಿದ್ರೆ ಕಸ್ಟಮರ್ ಕೇರ್ ಗೆ ಕಾಲ್ ಮಾಡಿ ಕಂಪ್ಲೇಂಟ್ ಮಾಡಿ ಅಂತಾರೆ ಕಸ್ಟಮರ್ ಕೇರ್ ಗೆ ಕಾಲ್ ಮಾಡಿದ್ರೆ ಶೋ ರೂಂಗೆ ವಿಸಿಟ್ ಮಾಡಿ ಒಂದು ಸಲ ಸರ್ವಿಸ್ ಮಾಡಿಸಿ ಸರಿ ಹೋಗುತ್ತೆ ಅಂತಾರೆ ಮತ್ತೆ ಹೋಗಿ ಶೋ ರೂಂ ಗೆ ಹೋಗಿ ಕೇಳಿದ್ರೆ ಅದು ಅಥೆರ್ ಅವರದು ಪ್ರಾಬ್ಲಂ ಅಂತ ಹೇಳ್ತಾರೆ ಸುಮಾರು 3 months ಇಂದ ಇದೇ ಕಂಪ್ಲೇಂಟ್ ಹೇಳ್ತಾನೆ ಇದ್ದಾರೆ ಪ್ರಾಬ್ಲಂ ಕ್ಲಿಯರ್ ಮಾಡಿಲ್ಲಾ ಶೋ ರೂಂ ಮ್ಯಾನೇಜರ್ ಗೆ ಹೋಗಿ ಕೇಳಿದ್ರೆ ಅವರು ಇಲ್ಲಾ ATHER ಅವರಿಗೆ ಮೇಲ್ ಮಾಡಿದೀವಿ ಒಂದು ತಿಂಗಳಲ್ಲಿ ಪ್ರಾಬ್ಲಂ ಸಾಲ್ವ್ ಆಗುತ್ತೆ ಅಂತಾ ಹೇಳಿದ್ದು ಇನ್ನು ಪ್ರಾಬ್ಲಂ ಕ್ಲಿಯರ್ ಆಗಿಲ್ಲಾ ಮತ್ತೆ ಸರ್ವೀಸ್ ಅಷ್ಟೆ ಸರಿಯಾಗಿ ಮಾಡೋದಿಲ್ಲ ಹಿಂದೆ ವೀಲ್ ಬ್ರೇಕ್ ಲೈನಿಂಗ್ ಚೇಂಜ್ ಮಾಡಿದ್ದೀವಿ ಅಂತಾರೆ ನೋಡಿದ್ರೆ ಬ್ರೇಕ್ ಲೈನಿಂಗ್ ಚೇಂಜ್ ಮಾಡ್ತಾರೋ ಇಲ್ಲ ಗೊತ್ತಿಲ್ಲ ನಾನು ಸರ್ವೀಸ್ ಕೊಟ್ಟಾಗ ಹೇಗ್ ಇರುತ್ತೋ ಹಾಗೆ ಇರುತ್ತೆ ಹಿಂದೆ ವೀಲ್ ಬ್ರೇಕ್ ಅಡ್ಜಸ್ಟ್ಮೆಂಟ್ ಕೇಳಿದ್ರೆ ಅದು ಹಾಗೆ ಬರೋದು ಸಾರ್ ಅಂತಾರೆ ನಮ್ಮ ಕಣ್ಣ ಮುಂದೆ ಹಾಕಿದ್ರೆ ಗೊತ್ತಾಗುತ್ತೆ ಇಲ್ಲ ಅಂದ್ರೆ ಎಲ್ಲಿ ಗೊತ್ತಾಗುತ್ತೆ ಎಲ್ಲಾ ಟೋಟಲಿ ಶೋರೂಂ ನಲ್ಲಿ ಸ್ಕ್ಯಾಮ್ ಜಾಸ್ತಿ ಹೇಳ್ಬೇಕು ಅಂದ್ರೆ ಇಲ್ಲಿ ಯಾರು ಸರಿಯಾಗಿ ರೆಸ್ಪಾನ್ಸ್ ಮಾಡೋದಿಲ್ಲ include with manager ನನ್ನ ಅಭಿಪ್ರಾಯ ನಾನು ಹೇಳಿದ್ದೀನಿ ಬೇರೆಯವರಿಗೆ ಹೇಗೋ ನನಗೆ ಗೊತ್ತಿಲ್ಲ ಇದೇನಾ ಇವರು ಕೊಡೋ ಕಸ್ಟಮರ್ ಸರ್ವಿಸ್ ಮಾಡೋ ಕೆಲ್ಸ ಸರಿಯಾಗಿ ಮಾಡ್ಬೇಕು ಬೇಕಾ ಬಿಟ್ಟಿ ಮಾಡಿದ್ರೆ ಕರ್ಮ ಯಾರನ್ನು ಬಿಡಲ್ಲ ಕಾಡುತ್ತೆ ನೆನಪಿಟ್ಟು ಕೊಳ್ಳಿ ಬೇರೆ ಯಾರಾದ್ರೂ ಕಸ್ಟಮರ್ vida electeical vehicle ತಗೊಳೋಹಗಿದ್ರೆ ಮಾಗಡಿ ರೋಡ್ RT Krishna near magadi road metro station ಹತ್ರ ಇರೋ ವಿಡ ಶೋರೂಂ ನಲ್ಲಿ ಗಾಡಿ ತಗೊಳಿ ಅಲ್ಲಿ ಸರ್ವಿಸ್ ಚೆನ್ನಾಗಿದೆ
SALES IS GOOD BUT SERVICE IS WORST WORST WORST. My experience was disappointing and frustrating. As a customer, I expect better service and attention from the staff. Unfortunately, I would not recommend this showroom to others and will consider alternative options for my DESTINI scooter servicing needs.
I had one of the worst service experiences at Sai Hero, Peenya 1st Stage. I gave my bike for routine service, and shockingly, it came back with a completely failed engine. The vehicle was in working condition when I gave it in, but after service, it’s now severely damaged. There was no proper explanation, zero accountability, and the staff didn’t seem to care about the damage caused. I trusted this showroom as an authorized Hero service center, but they clearly lack professionalism and technical skills. Avoid this place at all costs if you value your bike’s condition and your peace of mind. Extremely disappointed. Definitely not recommended
Information about Sai Bikes - Hero MotoCorp
Address
Sai Bikes - Hero MotoCorp is located at P6(E, Tumkur Rd, Lakshmidevi Nagar, Phase -1, Peenya, Bengaluru, Karnataka 560058, India
Phone
The phone number of Sai Bikes - Hero MotoCorp is +91 92899 22830
Website
The website of Sai Bikes - Hero MotoCorp is: dealers.heromotocorp.com
Business Hours
Monday: 08:30–19:30
Tuesday: 08:30–19:30
Wednesday: 08:30–19:30
Thursday: 08:30–19:30
Friday: 08:30–19:30
Saturday: 08:30–19:30
Sunday: 08:30–13:30